Cancellation policy

Please note that appointment confirmations are sent via email, and reminder texts sent the day before your appointment, therefore no shows and less than 24hrs notice cancellations will incur a cancellation fee.

Same day cancellations will result in a 50% charge of the appointment cost.

No shows will be charged 50% cancellation fee plus full payment in advance if re-booking is required.

We kindly request that customers do not bring children with them to their appointment due to relaxation treatments taking place, as well as potentially dangerous equipment and chemicals being used.